To prevent fire and serious injury: 

Always trim wick to 1/4 inch before lighting and keep debris out of wax pool. Never burn longer than 4-hour intervals. Set candle on heat-resistant surface and avoid drafts. Always burn within sight and extinguish before leaving room. Don’t burn near things that catch fire. Keep away from children and pets. Don’t extinguish with water. Always let wax harden before relighting, touching or moving.

Shipping Policy

All orders placed with totals of $90+ before tax, shipped to an address within the continental U.S. are eligible for free shipping. When checking out, the “Free Shipping” option will automatically apply and your package will ship ground through either USPS or FedEx. Free shipping discount is not valid on previous purchases or with any other promotion or discount. Offer available online only at www.fivetwelveninetyfragrance.com.

After your order has been placed, you can expect it to ship within 1-3 business days. For custom orders, you can expect your order to be shipped within 3-7 business days. Once your order has shipped, you will receive confirmation and a tracking number via email. 

Return & Refund Policy

All of our products are carefully inspected before they are shipped. At this time, we cannot accept returns, however we will always strive to ensure the satisfaction of our beloved customers. If you have received the incorrect item, we will happily refund or replace the item as quickly as possible. If you have an issue, please contact us for help.